Email Tip #12. Know when email doesn’t work

Pick up the phone instead…

Email remains one of the primary ways that businesses communicate internally among their staff, and externally with their customers, suppliers and other stakeholders.

However, make sure you recognize when email is losing its effectiveness. It’s easy to hide behind email when we don’t want to speak to a scary client or team member. I’ve been guilty of that as well when I have a million things going on. But sometimes a three minute conversation can clear up the confusion inherent in five days of back-and-forth email messages.